Terms and Conditions for Ideal Roadside LLC

Effective Date: January 1, 2025

Welcome to Ideal Roadside LLC. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the services provided by Ideal Roadside LLC ("we," "our," or "us"), you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Provided

Ideal Roadside LLC offers roadside assistance services, including but not limited to:

  • Towing services.
  • Jump-starts.
  • Tire changes.
  • Fuel delivery.
  • Lockout assistance.

We strive to provide prompt and professional service, but availability may vary based on location and circumstances.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old.
  • Provide accurate and complete information when requested.
  • Comply with all applicable laws and regulations.

4. Payment Terms

  • Payment for services must be made in full at the time of service unless otherwise agreed upon.
  • Accepted payment methods include cash, credit/debit cards, or other payment methods specified by us.
  • All fees are non-refundable unless otherwise stated.

5. Cancellation and Rescheduling

  • You may cancel or reschedule a service request by contacting us directly.
  • Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.

6. Limitation of Liability

  • While we strive to provide reliable services, Ideal Roadside LLC is not liable for:
    • Delays caused by traffic, weather, or other unforeseen circumstances.
    • Damage caused by third-party service providers.
    • Loss or damage to personal property.
  • Our liability is limited to the amount paid for the specific service provided.

7. Privacy Policy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Consent to Communications

By using our services, you consent to receive communications from us, including text messages, emails, or phone calls, related to your service requests. Messaging rates may apply. You may opt out at any time by following the instructions provided in our communications.

9. Intellectual Property

All content, trademarks, and materials on our website or related to our services are the property of Ideal Roadside LLC. You may not use, copy, or distribute any of these materials without our express permission.

10. Governing Law

These Terms and Conditions are governed by the laws of Alabama, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Phone: (334) 462-0071